Could your front of house staff win you more business?

Resource - 02/06/2015 : front of house, General, Intelligent office uk, outsourcing, Human Resources

When potential clients visit your offices, what’s the first thing they encounter? A carefully prepared pitch proposal? A senior partner? Or your front of house staff?

Of course, it’s not just the intellect and experience of...

How to buy business process outsourcing services

Resource - 02/06/2015 : General, Intelligent office uk, outsourcing, white paper, Human Resources

Legal practices continue to look for ways of adapting their businesses to what Richard Susskind calls a ‘new legal profession’. In doing so, many are reflecting on what it is that lawyers do best. They are asking “what is it...

Getting your house in order

Resource - 02/06/2015 : General, Intelligent office uk, outsourcing, white paper, Human Resources

The UK legal profession is a £30bn outsourcing success story. Of course, it doesn’t see itself this way; it still views itself as a profession and indeed it is, but the reason law firms exist at all is because most organisations...

Driving service and cost efficiencies through effective records management

Case Study - 02/06/2015 : case study, farrer and co, General, Intelligent office uk, legal services, outsourcing, Practice Management

Intelligent Office began delivering services to HBJ Gateley’s Edinburgh office in October 2002. Since then our offering has grown considerably, from providing...

Improving service whilst reducing cost: key achievements delivered through outsourcing

Case Study - 02/06/2015 : case study, farrer and co, General, Intelligent office uk, legal services, outsourcing, Practice Management

Farrer & Co is an independent law firm with a rich history. A centuries-long tradition of advising private families, individuals and charitable institutions is...

Transforming back office support: key achievements

Case Study - 02/06/2015 : capsticks, case study, General, health and social sector, Intelligent office uk, legal services, outsourcing, Practice Management

Capsticks is independently rated by The Legal 500 and Chambers Directory as the leading provider of legal services to the health and social care sector and in the...

Intelligent Office UK

Network Partner - 28/05/2015 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services

Helping law firms to change for the better - improving the quality of support provided to partners and fee earners, and saving time and money. We are Intelligent...

Briefing Industry Interview: Better communication for your Firms clients

Resource - 16/10/2014 : BPM, BPM issue of Briefing magazine, briefing magazine, business process management, ComXo, General, knowledge management, managed telephone services, outsourcing, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology

This sponsored article was first published in: the BPM issue of Briefing magazine, October 2014.

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Briefing Industry Interview: Harnessing process management in legal

Resource - 16/10/2014 : BPM, BPM issue of Briefing magazine, briefing magazine, business process management, Evalueserve, General, knowledge management, legal it, legal technology, Marc Vollenweider, outsourcing, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology

This sponsored article was first published in: the BPM issue of Briefing magazine, October 2014.

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The benefits of outsourcing IT

Blog post - 13/06/2014 : Alan Cousins, Legal Practice Management, Legal Practice Management magazine, legal technology, outsourcing, outsourcing IT, Technology, Practice Management

This blog post was also featured as a column in the May 2014 issue of Legal Practice Management magazine. To read the issue in...

Trusted supplier support for the Mitchell Plampin Partnership

News Article - 21/05/2014 : Finance, legal cashier, legal it, legal technology, outsourcing, quill pinpoint, Quill Software, risk and compliance, Finance, Technology

Following the merger of Mitchell, Caulkett & Coiley and Plampin & Co, the Mitchell Plampin Partnership offers an extensive range of domestic and commercial legal services to its clients in the Essex region. Having been established in...

Rosemary Smith & Co endorses Quill’s infallible outsourced services

Case Study - 16/05/2014 : Cashier Software, legal it, legal technology, outsourced cashiering service, outsourcing, Payroll service, practice management software, quill pinpoint, Rosemary Smith & Co Solicitors, Finance, Technology

Rosemary Smith & Co Solicitors is a friendly practice offering the full range of legal services to families and small businesses from its offices at Crowthorne in Berkshire.

Following the retirement of its in-house cashier, the...

Quill Pinpoint outperforms rivals in commissioned support services survey

News Article - 03/04/2014 : legal technology, outsourced cashiering service, outsourcing, quill pinpoint, solicitors regulation authority, SRA, support services survey, survey, Technology, Practice Management

Quill Pinpoint has commissioned a survey of its clients and prospective clients to gain in-depth understanding of customer perceptions on the...

Oyez Professional Services

Network Partner - 02/04/2014 : legal services, legal solutions, managed print services, outsourcing, OyezTeam, UK Solicitors

Oyez Professional Services provide specialist products and services to legal and professional organisations, including more than 75 of the UK's top 200 law firms. Their objective is to deliver real value by using innovative technologies to...

Outsourcing isn’t just about the bottom line

News Article - 25/03/2014 : director of finance online, Finance, finance directors, outsourcing, Finance

Outsourcing has seen big changes in recent years. The mega multi-billion pound deals, which lasted for many years, are rapidly becoming a thing of the past.

Businesses now are looking for agile, niche suppliers who are the ‘best in...