Learning and Development – PA training

Resource - 30/06/2016 : Business Process Outsourcing, General, law firm outsourcing, learning and development, outsourcing, secretarial support, transcription services

With the introduction of specialist document production hubs, the removal of more procedural administration and technological advances, the role of the PA is changing. Fee earners too are adapting to a changing landscape and competing demands...

Gillespie Macandrew renews Intelligent Office contract

News Article - 13/01/2016 : anti-money laundering administrative support, client take-on, file management, front of house, Gillespie Macandrew, outsourcing, support services provider, Practice Management

Intelligent Office UK has cemented its reputation as the leading support services provider to UK law firms with news of a contract renewal by Gillespie Macandrew.

Gillespie Macandrew first outsourced its mailroom...

Intelligent Office and nSource announce global joint venture

News Article - 05/08/2015 : consulting, General, Intelligent Office, nSource, outsourcing, support services, Human Resources

Intelligent Office UK and US consulting and outsourcing provider, nSource have entered into a joint venture. The move creates a unique platform to provide UK-US support services to the world’s leading law firms.

The joint venture...

Way ahead.

Resource - 28/07/2015 : berwin leighton paisner, fujitsu, General, legal practice, outsourcing, pwc, white paper, Technology

Introduction

There has been a fundamental shift in the legal landscape and it is not over yet.

The ‘credit crunch’ acted as a catalyst for the shift, accelerating the drivers of...

Why business process outsourcing and love aren't so different

Resource - 02/06/2015 : Business Process, General, Intelligent office uk, outsourcing, Human Resources

Courtship

With romantic relationships, courtship is all about finding out what the person likes or dislikes, and how their minds work.  Often, new relationships are started with some trepidation - will this work out, will I get my...

Could your front of house staff win you more business?

Resource - 02/06/2015 : front of house, General, Intelligent office uk, outsourcing, Human Resources

When potential clients visit your offices, what’s the first thing they encounter? A carefully prepared pitch proposal? A senior partner? Or your front of house staff?

Of course, it’s not just the intellect and experience of...

How to buy business process outsourcing services

Resource - 02/06/2015 : General, Intelligent office uk, outsourcing, white paper, Human Resources

Legal practices continue to look for ways of adapting their businesses to what Richard Susskind calls a ‘new legal profession’. In doing so, many are reflecting on what it is that lawyers do best. They are asking “what is it...

Getting your house in order

Resource - 02/06/2015 : General, Intelligent office uk, outsourcing, white paper, Human Resources

The UK legal profession is a £30bn outsourcing success story. Of course, it doesn’t see itself this way; it still views itself as a profession and indeed it is, but the reason law firms exist at all is because most organisations...

Driving service and cost efficiencies through effective records management

Case Study - 02/06/2015 : case study, farrer and co, General, Intelligent office uk, legal services, outsourcing, Practice Management

Intelligent Office began delivering services to HBJ Gateley’s Edinburgh office in October 2002. Since then our offering has grown considerably, from providing...

Improving service whilst reducing cost: key achievements delivered through outsourcing

Case Study - 02/06/2015 : case study, farrer and co, General, Intelligent office uk, legal services, outsourcing, Practice Management

Farrer & Co is an independent law firm with a rich history. A centuries-long tradition of advising private families, individuals and charitable institutions is...

Transforming back office support: key achievements

Case Study - 02/06/2015 : capsticks, case study, General, health and social sector, Intelligent office uk, legal services, outsourcing, Practice Management

Capsticks is independently rated by The Legal 500 and Chambers Directory as the leading provider of legal services to the health and social care sector and in the...

Intelligent Office UK

Network Partner - 28/05/2015 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services

Helping law firms to change for the better - improving the quality of support provided to partners and fee earners, and saving time and money. We are Intelligent...

Briefing Industry Interview: Better communication for your Firms clients

Resource - 16/10/2014 : BPM, BPM issue of Briefing magazine, briefing magazine, business process management, ComXo, General, knowledge management, managed telephone services, outsourcing, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology

This sponsored article was first published in: the BPM issue of Briefing magazine, October 2014.

...

Briefing Industry Interview: Harnessing process management in legal

Resource - 16/10/2014 : BPM, BPM issue of Briefing magazine, briefing magazine, business process management, Evalueserve, General, knowledge management, legal it, legal technology, Marc Vollenweider, outsourcing, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology

This sponsored article was first published in: the BPM issue of Briefing magazine, October 2014.

...

The benefits of outsourcing IT

Blog post - 13/06/2014 : Alan Cousins, Legal Practice Management, Legal Practice Management magazine, legal technology, outsourcing, outsourcing IT, Technology, Practice Management

This blog post was also featured as a column in the May 2014 issue of Legal Practice Management magazine. To read the issue in...