- Briefing Industry Interview: Harnessing process management in legal
Resource - 16/10/2014 : BPM, BPM issue of Briefing magazine, briefing magazine, business process management, Evalueserve, General, knowledge management, legal it, legal technology, Marc Vollenweider, outsourcing, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology
This sponsored article was first published in: the BPM issue of Briefing magazine, October 2014.
- The benefits of outsourcing IT
This blog post was also featured as a column in the May 2014 issue of Legal Practice Management magazine. To read the issue in...
- Trusted supplier support for the Mitchell Plampin Partnership
Following the merger of Mitchell, Caulkett & Coiley and Plampin & Co, the Mitchell Plampin Partnership offers an extensive range of domestic and commercial legal services to its clients in the Essex region. Having been established in...
- Rosemary Smith & Co endorses Quill’s infallible outsourced services
Case Study - 16/05/2014 : Cashier Software, legal it, legal technology, outsourced cashiering service, outsourcing, Payroll service, practice management software, quill pinpoint, Rosemary Smith & Co Solicitors, Finance, Technology
Rosemary Smith & Co Solicitors is a friendly practice offering the full range of legal services to families and small businesses from its offices at Crowthorne in Berkshire.
Following the retirement of its in-house cashier, the...
- Quill Pinpoint outperforms rivals in commissioned support services survey
News Article - 03/04/2014 : legal technology, outsourced cashiering service, outsourcing, quill pinpoint, solicitors regulation authority, SRA, support services survey, survey, Technology, Practice Management
Quill Pinpoint has commissioned a survey of its clients and prospective clients to gain in-depth understanding of customer perceptions on the...
- Oyez Professional Services
Oyez Professional Services provide specialist products and services to legal and professional organisations, including more than 75 of the UK's top 200 law firms. Their objective is to deliver real value by using innovative technologies to...
- Outsourcing isn’t just about the bottom line
Outsourcing has seen big changes in recent years. The mega multi-billion pound deals, which lasted for many years, are rapidly becoming a thing of the past.
Businesses now are looking for agile, niche suppliers who are the ‘best in...
- Bird & Bird secures position on list of "World's Best Outsourcing Advisors" for 2014
Bird & Bird is pleased to announce that its international outsourcing practice has been awarded a coveted position on the International Association of Outsourcing Professionals (IAOP®) list of the "World's Best Outsourcing...
- Balancing insourcing and outsourcing
Front-Line professionals offer five strategies for success
Is insourcing versus outsourcing an either/or choice? As law departments search for creative solutions to e-discovery and other legal tasks, many are finding that...
- ComXo report: Audio conferencing in law firms
Security, best practice and revenue capturing in audio conferencing in law firms
What role does teleconferencing play in today’s legal business, and what are the challenges behind its now almost ubiquitous adoption...
- Legal calls to Moneypenny up 13% so far in December
News Article - 16/12/2013 : call volume, christmas period, december, holiday period, legal calls, legal receptionists, moneypenny, new year period, outsourcing, receptionist, telephone answering, Human Resources, Practice Management
Telephone answering specialist Moneypenny is reporting an overall 13% rise in average call volume to its dedicated legal receptionists so far in December.
- Moneypenny case study: PCB Solicitors, Shropshire
Based in Shropshire, PCB Solicitors, have offices in Shrewsbury, Telford, Broseley, Church Stretton, Craven Arms, Knighton, Ludlow, and Worcester, offering expertise across all aspects of private and commercial law. In September 2013 the...
- Family First Solicitors plans rapid growth with back-up from Virtual Practices
News Article - 19/11/2013 : accounting software, family first solicitors, legal software, outsourcing, practice management, solicitors own software, Technology, virtual practices, Technology, Practice Management
Family First Solicitors has opted for the Virtual Practices hosted legal software and outsourced cashiering service as it embarks on an ambitious growth path....
- Casper Fox joins Tikit's Managed Services team
News Article - 08/11/2013 : BT, casper fox, client relationship management, document management, document production, financial and practice management, IT, outsourcing, Technology, tikit, time capture, workflow, Finance, Technology, Practice Management
Casper brings with him a wealth of experience in managed services from his previous role at Savvis. He will be advising Tikit’s law firm clients to get the most out of their IT and telecoms infrastructure, whilst ensuring optimum...
- 24 hour demand by law firms sees night calls increase ten fold
In the 12 months since extending its service to 24 hours, telephone answering specialist Moneypenny has seen a ten-fold increase in the numbers of calls received between 8pm and 8am with legal firms accounting for more than 75% of the total...