Briefing on: Process and profitability in 2013

News Article - 10/10/2013 : ABBYY, addleshaw goddard, Advanced Legal, automation, berwin leighton paisner, BigHand, blp, BPM, business process engineering, business process management, Canon, centralisation, Deltek, DictateNow, dla piper, document direct, document security, dps software, dundas & wilson, ebillinghub, FloSuite Legal, G3 Comms, G3 Communications, General, IntApp, Irwin Mitchell, jonthan goldberg, lexisnexis enterprise solutions, Maclay Murray & Spens, mobility, new working methods, OchreSoft, outsourcing, Phoenix, process, profitability, riverview law, specialist units, thomson reuters elite, workflow, wragge & co, Finance, Human Resources, Knowledge Management, Risk & Compliance, Technology, Practice Management

It's time to change... everything

Firms are changing their ways, and at that shifting core is process – from process-led working to mobility, from centralisation to outsourcing, new working methods,...

A&O looks to deepen ties with global network through support services plan

News Article - 30/09/2013 : A&O, Allen & Overy, commoditisation, magic circle, network, outsourcing, support services, Finance, Marketing & BD, Technology, Practice Management, Practice Management

Allen & Overy (A&O) has launched a new service to give its relationship firms access to magic circle level support functions, in a push to strengthen ties in jurisdictions including Libya and Scotland.

The magic circle firm...

Why Withy King switched to telephone answering specialists Moneypenny

Case Study - 23/09/2013 : case study, moneypenny, outsourcing, Technology, telephone answering, withy king, Technology, Practice Management

Withy King is a leading law firm with principal offices in the South West, Wiltshire and Oxfordshire, as well as London. A ‘UK 200’ firm with a turnover of approximately £17 million and an ever expanding client base, Withy King...

Telephone answering specialists, Moneypenny announces new partnership with Advanced Legal

News Article - 10/09/2013 : Advanced Legal, moneypenny, outsourcing, telephone answering, Human Resources, Technology

Moneypenny today announces its latest partnership agreement – with Advanced Legal.

Moneypenny, the UK market leader in outsourced call handling and...

LSN Industry Voices : Andrew Try at ComXo

Resource - 24/04/2013 : ComXo, outsourcing, telephony, Technology, Practice Management

LSN Industry Voices is a series in which our networkpartners give their insight into the legal market.

In this Industry Voice, ...

Firms face rates pressure as almost 50% of GCs predict legal spend cuts

News Article - 15/04/2013 : billing, outsourcing, Finance, Marketing & BD

In-house lawyers set to squeeze fees with one in five predicting cuts of more than 10%

Almost half of in-house lawyers expect to see their legal spend fall over the next two years, with many of these anticipating a...

What is IT outsourcing, businesses ask? What are managed IT services? And finally, what are shared services?

Resource - 19/03/2013 : managed IT services, outsourcing, shared services, Technology

Although IT is now a fundamental part of the structure of a business, there is still a lot of confusion surrounding all the available management options.  Search engine Google estimates there are around 135,000 searches each month for...

Tikit Expands Managed Services Capability and Expertise

News Article - 14/01/2013 : managed services, outsourcing, tikit, Technology, Practice Management

Over the past year Tikit has witnessed a growing demand for its managed services and related outsourcing activities.  Professional services firms seeking to implement industry leading best practice and gain the benefits from outsourcing all...

Into the cloud: Internet computing is much touted as the saviour of SME law firms - but is it?

Blog post - 07/12/2012 : cloud, outsourcing, Tuckers Solicitors, Technology, Practice Management

Those magnificent men in their marketing machines have been going up diddly up up recently in their effusive praise of the 'cloud'. I have a big hot air balloon in my mind’s eye when I hear that, so imagine my horror to discover that in fact:...

BLP mulls low-cost regional base in bid to cut client fees

News Article - 16/11/2012 : outsourcing, Finance, Human Resources, Knowledge Management, Risk & Compliance, Technology


Berwin Leighton Paisner (BLP) is looking at outsourcing some of its back office and legal functions, with the launch of its own regional base one of the options under consideration. 

The top 20 UK law firm discussed...

Outsourcer CPA to launch new China and US bases following PE takeover

News Article - 16/11/2012 : General, Intellectual property, Office launches, outsourcing, Finance, Human Resources, Technology


CPA Global is gearing up to launch new offices in mainland China and the US as part of a rapid expansion plan, following its $1.5bn (£941m) acquisition by private equity house Cinven in March. 

The legal services...

Scotland to compete with Northern Ireland as low-cost law centre

News Article - 06/08/2012 : nearshoring, outsourcing, Finance, Finance, Technology


The Scottish government’s economic development wing is courting London-based managing partners in a bid to emulate Northern Ireland’s success in enticing top firms to open low-cost bases in the country.

Scottish Development...

Briefing on: Law firm strategies in 2012

Resource - 12/06/2012 : aderant, barclays, blackberry, Elite, ERP, Frayman, iris Legal, lexisnexis, outsourcing, strategy, Technology, Finance, Finance, Human Resources, Marketing & BD, Technology, Practice Management

What's your law firm's strategy as the ABS gloves come off?

This month we ask some of the law firm leaders who are closest to the changes being wrought by ABSs and the Legal Services Act what firms can do as the post-LSA... sees Lees into the Cloud

News Article - 01/05/2012 : client acquisition, managed desktop service, outsourcing, Technology, Technology

Managed service provider and legal sector specialist has announced further sales success with the signing of Lees Solicitors LLP. Lees is one of Merseyside’s leading law firms and the decision to outsource its IT is a key part...

Moneypenny - A missed call is a missed business opportunity

Video - 01/05/2012 : BPO, outsourcing, reception, telephonist, Human Resources, Human Resources, Practice Management

Video Length: 1 minutes 26 seconds

Moneypenny has been looking after business calls since 2000 and is a UK market leader in the sector, with a reputation for consistently high service levels and an innovative...