Law firm Debenhams Ottaway appoints Quiss

The list of law firms choosing Quiss to deliver managed IT services has grown following a successful competitive pitch to 120 strong Hertfordshire based law firm, Debenhams Ottaway.

Celebrating 250 years in business during 2017, it is a multi-service, innovative law firm, recognised for delivering an outstanding service to its clients with award winning legal advice, through dedicated and talented individuals from offices in St Albans and Radlett.

The Qworks solution selected incorporates everything a law firm will need from an operational and strategic perspective, on a fixed cost per user, over a fixed term, to allow accurate long-term budgeting.

Our first job was a detailed audit of existing IT systems and infrastructure, before delivering any changes to ensure the network runs securely and effectively, so the firm benefits from a robust network infrastructure, supported by our helpdesk team and network engineers.

Like many of our law firm clients, Debenhams Ottaway is adopting an Azure, cloud-based solution, with little infrastructure in their offices.

Paul J Khan, CEO of Debenhams Ottaway said, “We were consistently impressed with Quiss right from their response to the selection process, through to the go-live and the knowledge and availability of Quiss’ leadership team throughout has been a real differentiator for us – we look forward to a rewarding partnership with them.”

Clive Taylor, Operations Director at Quiss commented “It is satisfying that Debenhams Ottaway recognise our strong expertise in legal and our ability to deliver.”

The go-live day went exceptionally smoothly, thanks to our detailed planning and close collaboration with the management team at Debenhams Ottaway.

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