Quill: Q&A on legal aid with Steve Keeling and David Gilmore at DG Legal – From contingency measures to eligibility criteria to standard crime contracts, how to comply with every Legal Aid Agency change

Legal aid is, necessarily, always changing, governed as it is by parliament and the commitment to access to justice for disadvantaged people. Keeping up with these changes is no small challenge.

Payescape: Finding the right payroll software

Employee payroll is one of the biggest operational expenses in a company budget each year and takes countless hours to manage each month. How do you know if your payroll is running as efficiently and accurately as possible?

Intelligent Office: Law firms are re-thinking their Guest Services strategy

The role of front of house teams at law and other professional services firms is fast evolving; from once being an all-encompassing standardised function that involved handling basic client requests or manning the reception desks to being a function that is much more personalised and all about the customer experience, Reception and Guest Services are at a critical juncture of transformation.

Avokaado: 12 legal collaboration software options, and how to choose between them

There are many reasons why companies embrace legal collaboration technology. Inefficiency in the contracting process and poor collaboration between legal and business teams are main problems that lead to lost clients, lower-quality work, and burnout. 

Quill: In conversation with Johdi Hutchins

For anyone who missed our ‘Secrets from real partners on the tech you really need’ webinar, we introduce guest speaker Johdi Hutchins. Johdi travelled an unconventional route into law, having been a concert promoter in the past working with the likes of Michael Ball, Tom Jones, Prince and Neil Diamond.

Sysero: Six steps to mapping your contract management lifecycle

In the era of efficiency, clients expect better service from their legal providers, including quick and accurate creation of various documents and contracts. Fortunately, modern contract lifecycle management solutions solve many of the major challenges of traditional contracts.

Stratia Cyber: What is the hybrid working model?

Many of the global population have had a taste of freedom to work from anywhere on any device. In response to newfound demand for so much flexibility, it’s now someone’s job to ensure those devices are safe, reliable and efficient.

Intapp: Three steps to deploying a connected firm strategy

As clients continually increase their requirements for billing, pricing, staffing, and other business practices, firms face the imperative of better connecting their people, processes, and data to meet client expectations.

Quill: In conversation with Andrew Guile, partner at GN Law

Technology in law has been more in the spotlight this past year than ever before. The challenges posed by home or hybrid working have caused law firm managers to assess and upgrade their technology.

Webinar: Wilson Allen Proforma Tracker – Digitise and accelerate client billing life cycle

Keeping pace with billing demands from clients and partners is a big challenge. Lawyers face the pressure of an ever-increasing workload and want to spend less time on the billing process.