Tikit: The importance of building relationships to stretch client loyalty

Achieving a degree of client loyalty generally isn’t something that happens overnight. Normally it’s the culmination of lots of positive activity over a period of time, or perhaps a particularly successful outcome under challenging conditions. However you get there, client loyalty guarantees you at the very least the client’s consideration for future requirements. It’s not […]

Sysero: The rise of e-signatures in the legal market

As we collectively transition to a new virtual world of work, digital means of executing documents are becoming increasingly popular. With more employees and clients working from home, the traditional approach of executing hard-copy legal documents has become much more onerous. Fortunately, today’s technology makes it easier than ever to transition from age-old business practices […]

Enable Business Solutions: Allowing out of sight but not out of mind for your fee earners

During the lockdown period, law firms will have had to respond to major operational disruptions with homeworking becoming a necessity for most. Ensuring staff remained efficient and compliant will likely have proven challenging. With the first stages of lockdown restrictions being eased, the return to work for most will become reality. This will be a […]

Advanced Legal discuss cloud continuity when business is disrupted

As this is published, legal firms throughout the UK are facing the huge operational challenges brought about by Coronavirus and the subsequent requirement for social isolation. The Law Society is continually monitoring the situation and providing regular updates to provide information and guidance. Many of the responses posted by the Law Society point to very […]

Accesspoint Legal: Getting IT right with every form

At Accesspoint we see the importance of bringing automation into the legal world. During busy working schedules and deadlines, no one wants to be manually filling in forms and wasting precious time, when they could be focusing on providing excellent service to their clients. With the ever-increasing workload and changing working environment, now is the time to […]

How the right processes, supported by technology can lead firms to new success

If the last 10 weeks has taught us anything, it’s that a lot can change in a short space of time. Law firms have needed to be agile and to re-think many operational processes to deal with staff issues and continue to provide their clients with expected levels of service. As lockdown restrictions ease and […]

Sysero: Retaining knowledge in the modern day law firm

For today’s law firms and legal providers, knowledge is everything. Think about it – almost every client interaction from your firm relies on some form of knowledge, whether it be legal knowledge, client knowledge or organisational insights. The success of your firm is intrinsically tied to the specialist knowledge it holds within its walls. However, […]

Conscious Solutions: The Google page experience update

On 28 May 2020 Google pre-announced a new set of ranking factors based upon User Experience that will come into effect in 2021. Google giving this much notice before a major update is unprecedented. They are so committed to this direction that they have already incorporated the relevant diagnostics into the Search Console platform, replacing […]

Repstor: How do we optimise task management in Teams and MS Planner?

As Teams-based collaboration gathers pace among our remote workers, what’s the best way to allocate and manage tasks so we can maintain progress against client work or other projects? This is a great question, and one with a happy answer in the form of Teams’ great companion tool, MS Planner. Although Planner isn’t an inherent […]

Clocktimizer: Changing law firms: Five principles for successful change management

Humans, generally speaking, do not enjoy change. Our desire to avoid it is well documented. Most of us will walk the same route to work each day. We will order our favourite food from a takeaway restaurant, rather than try something new. We find the familiar comforting. However, most of us are also aware that […]