“LegalKEY is dead, long live LegalKEY,” says Legal RM

Opportunist vultures are circling and misinformation being posted to various platforms about how LegalKEY is now a defunct or sunset records management product, one would expect OpenText, owners of LegalKEY, to speak out to reassure clients – The silence, however, has been deafening! With LegalKEY still being the market leading records management platform in the […]

Legal Workflow: responding to client enquiries from your website

How well are enquiries from your website being responded to? When law firms first started to promote themselves online their websites were little more than brochures. “This is who we are, this is where to find us and you can phone or email us for more information.” Many firms have now developed a much more […]

Intelligent Office UK: the incentives administrative support staff care about

A law firm is a team. Like all teams, success depends on cooperation, communication, and commitment from everyone… Which means administrative support staff are also key to the success of a firm. (As cheesy as it is, ‘A team is only as strong as its weakest link’.) For law firms that want to maximise efficiency and […]

FileTrail: Information Governance for law firms – the growing IG problem (Part 1)

This week, we’re launching a 3-part article series about information governance (IG) for law firms. Every year, IG is getting more complex. As a result, even when law firms successfully launch IG programs they are often unable to follow through on implementation. High overhead costs and detailed manual procedures mean that compliance with IG policies isn’t […]

Converge TS: skills required to deliver a successful legal PMS implementation

You know you need to move to a modern Practice Management System (PMS). You’ve seen the opportunities of that leaving the baggage and inefficiencies of your old software behind presents, and you’re excited at the prospect of heading towards the utopia of your new PMS. Building your project team System migration projects should never be […]

How do online legal services offer your clients smart, more competitive service delivery options?

How do online legal services offer your clients smart, more competitive service delivery options? We’re seeing more and more law firms who are keen to offer their clients access to an efficient online service but are either struggling to build such a service or to connect the backend to their practice and case management systems. […]

5 questions to ask before outsourcing support services for your law firm.

In the past, decision makers in law firms believed that outsourcing administrative support services could compromise their firm. More recently, due to growing pressures on profit margins, overextended internal resources, and an increasingly competitive environment, many have had to reassess these concerns. Law firms are beginning to recognise that the growth opportunities created by a […]

Aderant Continues Impressive Global Growth in 2017

Aderant, a global leader in software for law firms, now holds the distinction of having three of its products, Expert, CompuLaw and Handshake, achieve the number one position in the AmLaw 200. This achievement is a significant milestone and a byproduct of Aderant’s growth and commitment to the industry over the past several years. Aderant’s […]

Administrative support vs fee earners

As a member of the management team or partner of a law firm, you know that PAs, document production and administrative support staff are integral to the smooth running of your firm. While fee earners carry much of the responsibility of chargeable activity, non-fee earners are heavily relied upon to ensure deadlines are hit, work […]

Converge TS – Questions to ask when creating the IT platform for your new software

Today the legal sector depends on a multitude of software to deliver its complex services in a way that is as efficient as possible. Building a robust, high performance IT infrastructure is essential to this. But setting up this infrastructure can be challenging and time consuming. Mistakes can be costly, risking downtime and putting increasing […]