If you attended the Katchr Connect 2020 (virtual) User Conference this year, you will have taken part in our various polls, run throughout the day. You can see the results of each of these throughout...
This article was written by LPM columnist Graham Moore.
Email is the new snail mail.
This was the suggestion made to me recently by the managing partner of a law firm during a fascinating...
This article was originally featured as an industry column in the March 2018 issue of LPM. To read the issue in full, download LPM.
Does your firm have a data strategy? According to a...
This blog post was also featured as a column in the September 2015 issue of Legal Practice Management magazine. To read the issue in full, download LPM magazine.
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Business...
"People don't want to buy a quarter-inch drill. They want a quarter-inch hole!"
This famous quote by Harvard Business School marketing professor Theodore Levitt has informed marketers...
The process of continuous improvement is at the heart of all modern lean (or agile) business thinking.
This ongoing process of ‘change; measurement; change’ is important for all business...
I've never actually trained for a marathon (yet) and neither have I managed a law firm (yet, but who knows in the age of technology driven ABSs) but bear with me …
At the start of 2015, I...
This resource was also featured as an Interview in the April 2015 issue of LPM magazine. To read the issue in full, download LPM magazine.
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The challenge of...
I’ve worked with many law firms over the years now to design management information systems that work for employees in all departments. Naturally, the reporting and information requirements for...