Legal Lab 2020 made the unforeseen transition from our traditional live gathering to an interactive virtual format. This infographic provides a brief snapshot of cumulative key takeaways from the five virtual sessions held in September-October.

The future of client listening is exciting. This cornerstone of revenue growth saw some dramatic changes during 2020. With remote working impacting both clients and firms, Marketing & Client Care teams looked for more agile and scalable ways to anticipate changing needs. This pattern looks set to continue in 2021 but the details will vary […]

As law firms continue to adopt digital ways of working very quickly as a result of the rise in remote working; it seems likely that some of these changes in working practices are likely to be here for the long term. Some staff will be considering whether they’d like to work from home more even […]

With two new law firms launching every working day and the number set to rise in 2021, leading legal software provider Quill has published a new eBook to help entrepreneurs establish a successful business. The 15-Step Guide to Starting Your Own Law Firm covers everything that start-ups need to consider to get up and running—from […]

The pressure to increase price transparency for clients and to better manage matter budgets has been a top agenda item for legal finance professionals for some time. When the COVID crisis struck however, the resulting economic uncertainty called for businesses all over the world to focus on organizational cost-savings. AmLaw 100 firm, Foley have utilized […]

It can be said with certainty that this past year has not panned out the way anyone could have anticipated. Whilst a challenging landscape for almost all sectors was forecast; the coronavirus pandemic was nowhere to be seen among our foremost concerns. One certainty that has stayed with us throughout it all; however, is that […]

Today’s legal services clients want greater control, speed, and quality. One way that law firms are stepping up to the challenge is by tapping into the power of self-service client portals. Self-service portals are a concept that has long been employed by customer service and support teams to provide immediate, on-demand service. However, the concept […]

Put yourself in the shoes of your client for a moment – thinking of having a Will can be a tough reality for most to face, taking the steps to create that Will can be daunting and finding the right law firm to handle such a sensitive matter can feel impossible. We believe that the […]

Moving to the cloud can make your law firm more secure and efficient both immediately and year over year. The pandemic changed the course of many companies for the long-term. With working remote becoming the norm, VPNs and on-premises solutions consistently slowing down productivity and a greater need for collaboration and security, the benefits of the Cloud […]

Last year at this time, we took a look at what the experts had to say about 2020. However, 2020 has been such a difficult year for everyone, many of those predictions have gone out the window. What we have seen though is that whereas a lot of firms have struggled with the restrictions placed […]

New Wave Workspace, a platform that allows companies to transition to the New Normal. Legal Workflow is UK Distributor and globally to the legal market of New Wave Workspace, which enables social distancing, intelligent scheduling, cleaning on-demand, contact tracing and analytics. We are pleased to announce that Claremont has agreed to add New Wave Workspace to its considerable toolkit […]

Firms have achieved so much in such a short space of time and now is the right time to ensure we are building businesses that are right for 2021 and beyond. Legal Eye has been collating data from working with many firms during this period and has come up with check lists and suggestions that […]

With what feels like the 10th lockdown in the past year, the same old challenges have arisen. How can your firm work from home efficiently, how can your firm go paperless to enable home working and how do you ensure compliance and security while everyone is at home? But another important issue for many firms […]