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FileTrail: Managing information governance and retention in 2021
With more employees and clients than ever working remotely, all signs point to a more paperless future. But is your organisation doing everything it can to manage and protect electronic and physical records? The global pandemic has accelerated the move to more agile ways of working, including greater reliance on electronic documents. However, many organisations […]
Legal Eye: Too early to think about PII renewals?
Many firms with a 1 October 2020 renewal date were more anxious than they may have been in previous years about their ability to secure cover and to negotiate a competitive premium as they waited to see how Covid-19 would affect premiums. Now we are in the run up to April and the pandemic has […]
BigHand gives helping hand to law firms moving to the cloud supported by Microsoft
An international technology organisation is helping some of the world’s biggest law firms break with tradition and use technology to improve how they work. BigHand, whose clients include global firms like DLA Piper and Clyde and Co, is working with law firms to roll out tools that support remote work delegation and task management, standardise […]
Insight Legal: Does your legal accounting software fit the bill?
Setting the scene Staying compliant with accounting regulations is an imperative of legal service providers. Yet headlines abound in trade publications of law firms failing to do so. Each headline is a stark reminder of our financial management obligations which take the form of the SRA Accounts Rules, CLC Accounts Code or Scottish Accounts Rules, […]
Zylpha survey: Electronic document bundling helps practices to mitigate the business impact of working from home
Zylpha’s annual ‘legaltech’ survey has revealed that in supporting practice staff’s ability to work from home continuously, Legal Document Bundling technology has helped many law firms to follow government WFH (Work From Home) guidelines. In doing so, it has enabled practices to mitigate much of the business impact of the pandemic. The survey which was […]
Naq Cyber: Goodbye GDPR, hello data protection act
As of the 1st January 2021, the UK is now a third country under the EU GDPR legislation. This means that the GDPR is now no longer applicable to UK registered businesses. However, the UK has already incorporated the entire GDPR legislation into UK law with the Data Protection Act 2018 and the UK-GDPR (which is a UK version […]
Naq Cyber’s weekly roundup: 21 January 2021
Brand new for 2021, we’re excited to bring you the Naq weekly round up. Every Thursday, we’ll share a handful of recent news covering tech, small business, cyber security, law, and wellbeing including some expert commentary plus the occasional link to an offer we think you’ll love. The biggest threat is… google. or is it? […]
Elliott Atkins joins Naq Cyber as non-executive director
Elliott brings an incredibly broad set of experience and knowledge having spent nearly 25 years in cyber security, that will be invaluable to Naq as we progress with our commercial and development roadmap. During this time he’s worked with Governments, large multinational companies, dotcom startups and not-for-profit organisations, yet, like many cyber security professionals, claims […]
Symphony – APS: How to manage key staff changes and protect revenue
Ensuring that clients and referrers do not slip through the net and through your competition’s door is key to protecting revenue in a professional services firm. We have often talked about gaining visibility of communication to help you manage your key clients through staff transition. But how can this vital visibility be achieved, without impacting […]
Minisoft releases new version of its flagship ARCS3 Collections software
Minisoft Inc today announced the release of ARCS 3.8. These exciting enhancements and features have been added and released in time to kickstart 2021 for all ARCS users, most of the new tools are customers’ requests from Minisoft’s global firm network. Key focus points in this release are improving overall workflow efficiency in ARCS3, faster […]
HBR Consulting’s annual survey and sounding board series
As the majority of in-house law departments anticipate a continued rise in legal demand in the midst of corporate budget pressures, controlling costs and maximizing internal resources and technology are their top priorities, according to the 2020 HBR Consulting (HBR) Law Department Survey and HBR’s series of virtual Sounding Boards held with law department leaders […]
HBR Consulting: 2020 Legal lab infographic
Legal Lab 2020 made the unforeseen transition from our traditional live gathering to an interactive virtual format. This infographic provides a brief snapshot of cumulative key takeaways from the five virtual sessions held in September-October.
My Customer Lens: What’s the future of client listening?
The future of client listening is exciting. This cornerstone of revenue growth saw some dramatic changes during 2020. With remote working impacting both clients and firms, Marketing & Client Care teams looked for more agile and scalable ways to anticipate changing needs. This pattern looks set to continue in 2021 but the details will vary […]












