Today’s legal services clients want greater control, speed, and quality. One way that law firms are stepping up to the challenge is by tapping into the power of self-service client portals. Self-service portals are a concept that has long been employed by customer service and support teams to provide immediate, on-demand service. However, the concept […]

Put yourself in the shoes of your client for a moment – thinking of having a Will can be a tough reality for most to face, taking the steps to create that Will can be daunting and finding the right law firm to handle such a sensitive matter can feel impossible. We believe that the […]

Moving to the cloud can make your law firm more secure and efficient both immediately and year over year. The pandemic changed the course of many companies for the long-term. With working remote becoming the norm, VPNs and on-premises solutions consistently slowing down productivity and a greater need for collaboration and security, the benefits of the Cloud […]

Last year at this time, we took a look at what the experts had to say about 2020. However, 2020 has been such a difficult year for everyone, many of those predictions have gone out the window. What we have seen though is that whereas a lot of firms have struggled with the restrictions placed […]

New Wave Workspace, a platform that allows companies to transition to the New Normal. Legal Workflow is UK Distributor and globally to the legal market of New Wave Workspace, which enables social distancing, intelligent scheduling, cleaning on-demand, contact tracing and analytics. We are pleased to announce that Claremont has agreed to add New Wave Workspace to its considerable toolkit […]

Firms have achieved so much in such a short space of time and now is the right time to ensure we are building businesses that are right for 2021 and beyond. Legal Eye has been collating data from working with many firms during this period and has come up with check lists and suggestions that […]

With what feels like the 10th lockdown in the past year, the same old challenges have arisen. How can your firm work from home efficiently, how can your firm go paperless to enable home working and how do you ensure compliance and security while everyone is at home? But another important issue for many firms […]

iManage spokespeople offer their top trends for 2021 across security, cloud, AI, remote working, and more: Cybersecurity and governance Fortune 490, the most vulnerable – Ransomware attacks are accelerating, because a well-organised criminal element has determined that piles of money are to be made. Who’ll be affected? It won’t be the Amazons and Googles of […]

Legal Eye is offering a one-off risk review including an analysis of your firm’s key risk-related data. You’ll receive a full written report identifying any trends arising and provide details of any remedial action required, together with an action plan, and suggested amendments for your Risk Register. Many of our clients commission us to carry […]

DMC is pleased to announce the acquisition of Artel adding further coverage and capability to the DMC Group. Artel was established in 1985 and is headquartered in Slough. The business serves over 500 customers principally in the Thames Valley region and across several key sectors including healthcare, education and legal. The acquisition further strengthens DMC’s southern region […]

When it comes to divining the hidden secrets of Google’s core search algorithm and how that affects ranking in the local search pack, there is no user manual with instructions to follow. Even if there were, it would become outdated almost as soon as it was published. The “art” of SEO is to notice trends […]

Zylpha (www.zylpha.com) has announced a significant new version of its widely acclaimed ‘Pay As You Go’ integration for LEAP’s practice management software (www.leap.co.uk). This new version builds on the success of Zylpha’s original LEAP integration, which has already secured 250 users including: Dovaston Law, Bell Lamb & Johnson, Joanna Connolly Solicitors and Mulcahy Smith. With Zylpha’s […]

2020 was a year of change. Client needs & expectations changed. How firms deliver services to their clients changed. But has the way you listen to your clients evolved at the same pace? The changing face of client listening We know about firms that are adopting continuous client listening, to keep their finger on the pulse. They […]