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In 2026, generalized AI has become "table stakes." While every organization now has access to the same foundational models, the true competitive advantage belongs to the teams that can leverage their own institutional memory.

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Kirsten Maslen at Thomson Reuters on the advent of the new ‘D-shaped’ lawyer
The last 10 years have seen a shift in how legal services are delivered as the market becomes more data-driven, transparent and fragmented, according to Kirsten Maslen, director of small law and academic at Thomson Reuters. With the power on the ‘buy’ side, what skills and attributes must a lawyer have to keep clients happy? […]
Vin Chauhan at Brady Solicitors discusses how Katchr significantly transformed its finance and business reporting processes
Good data and financial information have always been an integral part of running a business, but in recent years the necessity to pull out business intelligence and management information quickly and drill down into data to gain insights has been on the rise, especially in the legal sector. Established in 2008, Brady Solicitors continues to […]
Case study: James Temple at Seddons on how partnering with CTS resulted in better staff performance
Seddons is an SME law firm based in London’s west end. It advises UK and international clients on a range of specialisms including residential and commercial real estate, family law, corporate law and immigration, among others. The firm hopes to further build on its practice areas in the coming years, improving both its service delivery […]
Nick Hayne at Quiss has some dos and don’ts when selecting a managed services provider
You are aware your IT environment is not all it should be, and it’s holding back your business. So you call in the consultants or invite a number of managed IT service providers to pitch solutions that will resolve your problems. You and your management team sit through all the presentations and hear what can […]
Ward Hadaway selects BigHand Quantum
Top 100 law firm Ward Hadaway is a major player in the north of England with over 90 partners across three offices in Newcastle, Leeds and Manchester. As part of a strategic review of the firm’s technology stack, BigHand Quantum was chosen to replace the previous B.I. tool and provide a comprehensive view of financial […]
Kate Arnott at MHA on how firms can significantly reduce their lockup rates
Cash remains king in professional services firms, with poor cashflow being the largest contributor to the failure of law firms in recent times. Lockup therefore continues to be a hot topic, as the amount of cash tied up in either work-inprogress (WIP), or debtors, directly impacts the ability of partners to draw profits. It can […]
Scott Brown at Accesspoint Media Services on maximising the value of your website
The vision for the use of more joined-up IT within legal is now a major talking point across a good number of law firms and we’re now starting to see how this can be implemented to best effect on the ground. Your website has the potential to be an untapped vault of yet-to-be-found wealth. All […]
Actionstep releases LawCare add-on on World Mental Health Day 2019
LawCare Add-on At Actionstep, our aim is to simplify the way lawyers work and give them the headspace listen, engage and make a difference to clients, everyday. In recognition of World Mental Health Day, Actionstep has released a Staff Management & Wellbeing Add-on, in partnership with LawCare. This free tool gives law firms access to LawCare’s full library of well-being factsheets and mental health helpline contact information within the Actionstep platform. Promoting a range of awareness and […]
The new SRA accounts rules – a practice’s checklist for compliant software by Insight Legal
In the wake of the General Data Protection Regulation (GDPR) and Making Tax Digital, law firms are now facing yet another wave of regulatory change. The Legal Services Board has approved changes proposed by the Solicitors Regulation Authority (SRA) under its ‘Looking to the Future’ programme. Included within the changes is a new set of […]
NetDocuments Elevate features productivity, performance and security enhancements
NetDocuments, the leading secure cloud-based content services platform for law firms, corporate legal teams and compliance departments, kicked-off Elevate 2019 in Salt Lake City, Utah, its annual North American customer and partner conference, showcasing productivity tools delivered directly to the workspace underscoring the mantra “NetDocuments is where you do work.” Based on feedback from interviews with […]
DocsCorp: Irish “Law Firm of the Year” Philip Lee roll out pdfDocs and compareDocs as part of an upgrade to Windows 10
DocsCorp, a leading provider of enterprise productivity solutions, today announced that Philip Lee, a commercial law firm headquartered in Dublin with offices in Brussels, London, and San Francisco, has purchased pdfDocs for PDF editing and bundling, and compareDocs for document comparison. Significant factors in Philip Lee’s decision were the close working relationship DocsCorp has […]
Thomson Reuters announce: eBillingHub and Wilson Allen partnership and integration with Wilson Proforma Tracker
eBillingHub®, the pioneer and leading electronic billing solution from Thomson Reuters designed specifically for law firms, has today announced a new Affiliate partnership agreement with Wilson Allen, provider of consulting services and software that enable professional services firms to enhance business performance. The partnership enables seamless integration of Wilson Proforma Tracker software with eBillingHub to […]
Bell Lamb and Joynson opts for Zylpha’s ‘Pay-As-You-Bundle’ document solution
Bell Lamb & Joynson Solicitors has chosen Pay As You Go legal document bundling software from Zylpha (www.zylpha.com), for use with their LEAP case management system. Zylpha significantly reduces the time taken to produce document bundles, enabling more time to be spent with clients. Established in 1821, Bell Lamb and & Joynson Solicitors is one of the oldest […]













