This article was also featured as an industry interview in the April 2016 issue of Briefing. To read the issue in full, download Briefing. Law firms need ready access to reliable data to make their operations more efficient and competitive – but how do they know just how competitive they really are? For that they’ll have to compare […]

This article was also featured as a HR agony aunt in the December 2016 issue of LPM. To read the issue in full, download LPM.  Q What was the most shocking event in HR to happen this year? A I can’t believe you’ve asked this: Trump’s election victory, no question. You may wonder what Trump has got to do […]

This article was also featured as a HR agony aunt in the November 2016 issue of LPM. To read the issue in full, download LPM. Q  Senior associate who used to work for us before she left for childcare reasons a couple of years ago has got back in touch – she is keen to come back, […]

This article was also featured as an industry view in the May 2016 issue of LPM. To read the issue in full, download LPM. Intense competition triggered by ABSs, generational attitudes, client needs and managing risk are all significant drivers of automation. Phil Snee, Linetime’s development director, says dealing with these drivers is a journey, and that all […]

This article was also featured as a column in the May 2016 issue of LPM. To read the issue in full, download LPM. Lawyers rarely give evidence. I suspect that most of us who have say the same thing: it isn’t the most enjoyable of pastimes. It is, though, sometimes unavoidable. One such occasion was just last month, when […]

This article was also featured as a column in the May 2016 issue of LPM. To read the issue in full, download LPM. The emergence of the cloud is the single biggest shift in the IT paradigm since the move from mainframe to client-server technology. The cloud isn’t simply an iteration of this decentralisation but has created a seismic […]

This article was also featured as a column in the May 2016 issue of LPM. To read the issue in full, download LPM. Over the last 18 months we at Ashtons Legal have learned a lot about holidays. Back in autumn 2014 we explored the idea of paid time off (PTO) to replace the traditional holiday policy. After a […]

This article was also featured as a column in the May 2016 issue of LPM. To read the issue in full, download LPM. Olswang has announced it’s moving to full open-plan to “better utilise its office space” and “cultivate a more agile, flexible working environment” and appears to be following the trend set by CMS Cameron McKenna, Ince & […]

This article was also featured as an industry interview in the June 2016 issue of LPM. To read the issue in full, download LPM. In an industry increasingly dictated by regulatory burdens, SME law firms are worried about how to deliver compliance and risk management while simultaneously becoming more competitive by improving efficiency and client service. Mark Garnish, Tikit’s […]

This article was also featured as a column in the June 2016 issue of LPM. To read the issue in full, download LPM. The introduction of the General Data Protection Regulation (GDPR) is fast approaching. The requirements to comply with this new legislation are both vast and complex. What are the implications for the legal profession? Are firms aware of […]

This article was also featured as a column in the June 2016 issue of LPM. To read the issue in full, download LPM. Cybersecurity, hacking and data theft are all hot topics at the moment, but while we all feel we should be doing something about them, there is a fair proportion of the market that either hasn’t the resources […]

This article was also featured as a column  in the June 2016 issue of LPM. To read the issue in full, download LPM. On 17 May I had the honour of taking part in an expert panel in this year’s LPM conference. The conference was a huge success, full of great information, and our panel was there to emphasise […]

This article was also featured as a column  in the June 2016 issue of LPM. To read the issue in full, download LPM. The other month, I became group chief operating officer of the Jackson Canter Group following its acquisition of Lees Solicitors – the business where I’ve spent the last 10 years of my career, latterly as CEO. […]