The Shoosmiths case study – How MyCustomerLens has helped cultivating a culture of client excellence

Feedback is crucial to a thriving business culture but, as Shoosmiths’ Aileen Leahy, cautions (and has learnt from experience), getting too comfortable with the status quo must be avoided.

Fulcrum GT revolutionises legal service delivery with the much-anticipated RAPIDx addition to its snap direct platform

Fulcrum GT, provider of the leading digital business platform for legal and professional services firms, Snap Direct, announces the launch of its game-changing new platform addition: RAPIDx.

Discover the vital role of HR systems integration with 3Kites

If yours was a manufacturing business, I would expect it to have great manufacturing software.  If it was an airline, great ticket booking systems.  So why is it that so few law firms seem to value their HR systems when they are in the business of selling their people’s time and expertise?

iManage launches iManage insight+, a cloud-native knowledge curation and search solution

iManage, the company dedicated to Making Knowledge WorkTM, today announced the launch of iManage Insight+, a knowledge search and management solution, built natively in the iManage Cloud platform. Insight+ delivers powerful capabilities to enable knowledge workers to quickly discover examples of best practices work product, while empowering law firms and other knowledge-based organisations to curate and utilise knowledge to deliver improved productivity and effective client service.

Fulcrum GT’s innovative new platform representing the future of legal spend management

Fulcrum GT, the leading provider of digital business platforms for professional services firms from new business intake to e-billing to management reporting, announces its upcoming participation in ILTACON 2023, part of its continuing support of the International Legal Technology Association as a 2023 ILTAMAX sponsor.

Thomson Reuters future of professionals report predicts AI will have a transformational impact on professional work by 2028

Thomson Reuters, a global content and technology company, today released its Future of Professionals Report. The survey of more than 1,200 individuals working internationally shares the predicted impact that generative AI will have on the future of professional work.

Is your case management system helping with talent acquisition? Find out with Advanced

In today’s legal industry, the task of attracting and retaining top talent has become increasingly challenging due to rising competition and evolving client demands. To tackle this challenge, law firms must prioritise the productivity and efficiency of their employees, and one effective way to achieve this is by implementing a comprehensive case management system.

iManage announces iManage AI, a powerful new AI engine to transform knowledge search across its platform

iManage, the company dedicated to Making Knowledge WorkTM, today introduced iManage AI, a powerful new AI engine built natively into its knowledge work cloud platform. iManage AI builds on iManage’s deep experience in artificial intelligence technologies to enable customers to improve end user productivity, drive additional value from knowledge assets, and protect data against security risks.

Royal London deploys Intapp documents to improve matter management and maximise its existing Microsoft 365 investment

Royal London, the U.K.’s largest mutual life, pensions, and investment company, chose Intapp Documents for Corporate Legal to centralize legal instruction, improve matter management, and leverage data to further enhance legal service delivery.

Thomson Reuters completes acquisition of Casetext

Thomson Reuters Corporation announced today that it has closed on its previously announced acquisition of Casetext, Inc., a provider of technology for legal professionals, for a purchase price of $650 million in cash.