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Interview with Johnny Jones – Implementation Lead at Enable
As co-sponsors of this month’s Document Excellence Day, which featured a terrific line-up of speakers on how to make your legal documents better, and with the interesting panel discussion on how to overcome resistance to technology changes; we speak to Johnny Jones – Implementation Lead at Enable – to find out a little more on his […]
How Proclaim Case Management from Eclipse powers Auxillis, the UK’s leading accident assistance provider
Part of £589.7m turnover support services provider, Redde plc, Auxillis is the UK’s leading provider of accident assistance services to drivers involved in non-fault accidents. Launched in 1992, Auxillis now employs over 1,400 people across 2 operations centres and 27 branches, offering a range of services including credit hire, credit repairs, managed repairs and claims […]
How revenue and billing transparency can improve law firm work culture, by Iridium Technology
For decades, law firms have charged their clients by the hour. It was a solution that seemed logical at the time. There is a lot that goes into working a case, and no way to tell how long it will take when an attorney begins to pursue one. As such, working a case and billing […]
DPS Software discuss: How to ensure your team adopts new legal technology
Embracing innovation in the legal field is not new – in fact, it’s now a necessity to keep up with the competition and meet client demands. But how do you get your team to embrace change? Here are a few ways in which you can help your firm adopt new legal technology. Understand the user experience […]
Paul Rickerby at Cleaver Fulton Rankin on how Timeslice’s practice management solution helped the firm be more efficient
When Belfast-based Cleaver Fulton Rankin implemented Timeslice’s integrated practice management system four years ago for its 100 staff, the firm had been with its previous timerecording system for 30 years, in addition to using a SharePoint system for document management. Timeslice now comprises the firm’s entire records system. “We don’t just use it for time […]
Adrian Jones at Tikit talks about the changes taking place in how consumers select legal service providers
The recent Legal Services Consumer Panel report (carried out by YouGov) has found some dramatic shifts between 2011 and 2019 in how consumers go about choosing legal services. Most notably, younger people are much more likely (39%) to shop around than older consumers (25%). What factors are they taking into account when shopping around, and […]
Darren Gower at Eclipse on why law firms need to embrace the world of apps
If we’re honest, the legal sector has never been particularly quick to adopt new technologies. Traditional ways of working have always served us well in the past, so why change anything? Well, the answer is because we can always get better. There’s always a new way to improve the level of service that law firms […]
Lucinda Case at Thomson Reuters on leading transformation and tackling change
It’s often said that law firms are rather slow to embrace change as organisations. This may or may not be deeply frustrating for their clients, but in the current age of ‘disruption’ even the very largest of them need to consider how they too could be doing things differently to steal a march on the […]
Actionstep: 10 benefits of virtual ways of work for law firms
The rise of more and more virtual organisational models for law firms has kicked off a disruption of the traditional fundamentals of the legal sector. Driven by the need to be closer to clients, reduce overhead and retain talent, firmsare seeing huge benefits in adopting virtual ways of working and, in many cases, starting out with a completely virtual model. As a […]
Petersfields gains complete back-up from Quill
Long-time Quill client, Petersfields LLP, utilises the full range of software and outsourcing services from its trusted supplier. Subscribing to Interactive for case management and document management, Pinpoint for outsourced cashiering and Payroll for outsourced payroll and pension management, Quill provides a complete back office support structure for the busy twin-site law firm. Nick Timmings, Partner at Petersfields, comments: “By relying […]
Armstrong & Co reverts to Quill for outsourced payroll support
Long-time Quill client, Armstrong & Co Solicitors in London, first began using Quill’s outsourced payroll service in 2013. To support company growth, the practice recently recruited an in-house cashier and started doing its own payroll for a short period. As the practice also subscribes to Quill’s Pinpoint outsourced legal cashiering service and Interactive practice management […]
Quill Type is pivotal to SDM Legal’s business strategy
Whilst still in its business’s infancy, SDM Legal outsourced its typing to Quill as an inexpensive way to procure expert typing support. Martin Stafford, Director at SDM Legal, explains: “When we first started using Quill Type, we were only seven months old with three fee earners and no support staff. This structure was a conscious decision […]
Luqmani Thompson attributes awards success partly to Quill’s support
Legal awards are a recognised marker of a law firm’s, legal team’s or individual’s excellence. Essentially awards distinguish the crème de la crème of the legal sector as chosen by esteemed judging panels comprising renowned senior figures in law. Winning prestigious awards brings multiple advantages; competitive differentiation and talent retention amongst them. Gaining award-winning status, […]